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Effective Date: March 28, 2025
- Information We Collect
– Personal Information: When users register, create course listings, or make donations, we may collect their name, email address, payment details, and other relevant contact data.
– Technical Data: We automatically collect data like IP address, browser type, device information, and activity logs to ensure smooth operation and analytics.
– Cookies and Usage Data: We use cookies to track session preferences, manage logins, and personalize the user experience.
- How We Use Collected Information
We use the data collected to:
– Provide platform functionality including profile creation, course publishing, and donation processing.
– Ensure the security and stability of the site.
– Communicate with users regarding platform updates or support requests.
– Comply with legal obligations and prevent misuse or fraud.
- Legal Basis and Compliance
We process user data in accordance with GDPR, SCA, and PSD2 where applicable:
**GDPR**: Users in the European Economic Area have rights including access, correction, deletion, and objection to data processing. We only collect necessary data for the operation of the marketplace.
**SCA**: Strong Customer Authentication may be required for certain payment transactions, ensuring additional layers of security.
**PSD2**: All financial transactions go through secure third-party providers compliant with PSD2. We do not store payment credentials directly.
- User-Generated Content
Registered users may upload and publish course listing pages that include external links and suggested donation amounts. While we review listings for general compliance, Gig Souls is not responsible for the content hosted on third-party sites. Users are responsible for ensuring that their listings do not infringe copyright or other applicable laws.
- Sharing of Information
We do not sell user data. Information may be shared with:
– Payment processors to complete donation transactions.
– Service providers for hosting, maintenance, and platform analytics.
– Legal authorities when required by law or in the event of abuse, fraud, or legal claims.
- Data Security
We implement standard security protocols, including encryption and access control, to protect personal data from unauthorized access or disclosure.
- Your Rights
Users can request access to, correction, or deletion of their personal data. Requests should be sent to info@gigsouls.com. Users can also adjust communication preferences or opt out of non-essential notifications.
- Changes to This Policy
Gig Souls reserves the right to update this Privacy Policy. We will notify users of any significant changes by posting the updated version on our website with a revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@gigsouls.com
Website: www.gigsouls.com